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Improving Orthopedic Patient Care: Decreasing the Financial Burden

Certified Instructor

Live and On Demand

1 CEU Credit

In this webinar we will highlight common denials for Orthopedic Services. We will look at data from various areas in Orthopedics and how we can reduce the financial burden for physicians. When Surgeons burn out, the patients are effected and the healthcare system suffers many ways. Many of the burdens are avoidable by focusing on well trained staff and eliminating unnecessary resources and utilizing software to take on some of the burden

We will guide you with payer specific guidelines and steps to protect your patients and physicians from unnecessary gaps in care due to reimbursement flow


Course level: All Levels

Duration: 1 h

What Will I Learn?

  • Insights into the Physician Burden
  • Training staff to be efficient
  • Using technology to lighten the burden
  • Common Denials and Solutions
  • Living within Regulatory guidelines and winning
  • Focusing on patient care
  • Medical Necessity and Documentation

Areas Covered in the Session

  • What is Medical Necessity?
  • Being a Physician Advocate
  • Giving staff access to the Physician
  • Protect the practice from Fraud and Abuse
  • Common Risks
  • Technology Solutions
  • Modifier Misunderstanding
  • E/M 2021 Burden release
  • Compliance and HIPAA
  • Continuity of care
  • Pre-Surgical Optimization


  • Operating System: Windows any version preferably above Windows Vista & Mac any version above OS X 10.6
  • Internet Speed: Preferably above 1 MBPS
  • Headset: Any decent headset and microphone which can be used to talk and hear clearly

Target Audience

  • Office Managers
  • Clinic Managers
  • Hospital Director
  • Medical Software Developers
  • Coders
  • Billers
  • Physicians
  • Nurses
  • Medical Assistants
  • Coding and Billing Trainee

About the instructor

Jennifer McNamara


I serve as the Director of Education and Coding for Oncospark. I bring impact and results with 20+ years of proven healthcare revenue cycle experience and effective instruction through Ozark Institute for 1000+ students. I have embraced the changes in the billing and coding space by embracing the movement to value based care and software deployment across specialties. I am committed to teaching others the intricate world of billing and coding and the future of the space. 

I started my Career in 2000 and have worked in many specialized areas of Coding including Orthopedics, Plastic Surgery, General Surgery, Ophthalmology, Podiatry and many more. My coding team provides Auditing, Consulting, RCM services, Credentialing and Compliance through our team of experts.

I am the host of the weekly podcast “Life as a Coder” discussing Health Information Management and how to succeed in the Business of Healthcare as well as tips for work life balance. It is available on many podcast stations and airs every Wednesday.

I have served as Education Officer for the Joplin MO AAPC Chapter previously and has written articles for AAPC Healthcare Business Monthly. I am a National public speaker and have been a past speaker at AAPC Healthcon as well as many specialty conferences and events both Virtually and In person including Decision Health for Orthopedics.


~ Heather Boliman

I absolutely loved the lay out with the pre-recorded sessions followed by the Zoom Q&A. I look forward to more info from you guys!

~ Carol Hodge

Speakers were excellent. Thoroughly enjoyed the event.